Job Title: Account Manager – Commercial Clients
Location: Kirkham, UK
Salary: TBC
Entitlement: 25 days holiday, plus Bank Holidays


ROLE AND  RESPONSIBILITIES

The responsibilities of this role will be:

  • Main point of contact for assigned clients
  • Account Management of clients, dealing with a wide portfolio of blue chip customers, providing proactive services which range from tendering, reporting and market guidance.
  • Proactively manage the sale/renewal process for assigned clients ensuring revenue is maximised and secure early for appropriate time horizon
  • Tender and analyse supply offers for both fixed and flexible supply agreements
  • Responsible for the creation and implementation of risk management trading strategy on behalf of clients
  • Report market positions and news to customers
  • Management of customers through a CRM (SUGAR).
  • Query Management – to resolve general issues in a timely manner, ranging from objections, terminations, data, billing, & change of tenancies.
  • Develop the relationship with the client in order to sell additional services and products to assigned clients at the right time
  • Represent Inspired at industry events and at customer premises
  • Be able to hit and exceed revenue targets
  • Drive product development and innovation
  • Ensure a valid and appropriate letter of authority is held for your clients
  • Awareness and appropriate internal referral of any compliance requirements including, OJEU tendering, CCA’s, ESOS etc.
  • Staying up to date with changes to the energy industry

QUALIFICATIONS AND EDUCATION

Essential:

  • Energy industry experience
  • A good working knowledge of Microsoft Office applications (Excel essential)
  • Minimum 5 GCSE’s A-C grade including Maths and English
  • Clean & Full UK Driving License

Desirable:

  • Degree level education
  • Diploma in Technical Analysis
  • FCA Authorised Person

 


REQUIRED SKILLS

The successful candidates will possess the following attributes:

  • Exceptional knowledge of the UK electricity, natural gas, LNG, oil, coal and carbon markets – industrial and commercial sectors, including good understanding of the UK energy regulation and legislation
  • In depth knowledge of Flexible Energy Supply Contracts (Gas & Power)
  • Deep practical experience and understanding of the UK / EU energy risk management, strategy development and trading of electricity or natural gas gained either within an energy supply company or in a risk management role within an energy consultancy
  • Effective face-to-face communicator with good telephone and written skills
  • Strong negotiation skills
  • Ability to work on their own initiative with a good ‘Team Work’ ethic
  • Ability to meet deadlines and prioritise activities
  • Good presentations skills (PowerPoint)
  • Advanced user of Microsoft Office applications
  • Ability to analyse energy reports and develop recommendations
  • Be able to work with colleagues, energy industry members and the public in general
  • Positive attitude & Integrity

ADDITIONAL

The successful candidates must be willing to travel with occasional overnight stays.


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