Job Title: Energy Analyst
Location: Kirkham, UK
Salary: £20,000 – £25,000 a year
Bonus/Commission: £30-35,000 OTE


ROLE AND  RESPONSIBILITIES

We are looking for an enthusiastic and passionate Energy Analyst to work in our SME division.

We are a rapidly growing business looking to hire leaders of the future. We promote a fun and welcoming environment where additional incentives are regularly introduced for the highest achievers.

The responsibilities of this role will be:

  • Achieve daily / weekly / monthly targets
  • Make outbound calls to contact EnergiSave customers who are in a position to transfer or renew contracts either now or in the future
  • Contact data records to maximise contract rates and personal productivity to new customers
  • Recognise opportunities to upsell / cross sell and promote additional products to maximise revenue and product holdings
  • Operate and maintain customer related information systems to the required standards to process work, maintain accurate records and access information
  • Identify customer needs, promoting additional EnergiSave products and services, creating greater customer relationships and business growth

PREFERRED SKILLS

  • Good telephone manner, including clear speech, the ability to understand people with speech impediments and unusual accents, and excellent manners.
  • Persuasiveness, with the ability to soothe unhappy customers and to persuade them to retain our services or make further purchases.
  • Administration, for note taking, report writing and keeping track of multiple tasks at once.
  • Extensive knowledge of the area the business deals with and the ability to absorb new information quickly to keep up with changes.
  • Experience of working in a sales environment
  • Telesales experience
  • Eagerness to earn
  • Experience of working within the SME energy industry would be advantageous
  • Sound working knowledge of Microsoft Office
  • Knowledge of a CRM system
  • Strong organisational skills
  • Strong negotiation and influencing skills
  • Strong communication skills, written and verbal

WHY WORK FOR US?

  • Training and development opportunities with a clear career progression up to management level
  • Company pension
  • Childcare voucher scheme
  • Numerous Social and Charity events throughout the calendar year
  • Endless incentives from gift vouchers to early finishes
  • Performance related bonus POT
  • Flexi-time to use on-site gym
  • On-site bistro
  • Free, on-site parking
  • Social games area
  • Unlimited tea and coffee
  • 4 pm finish on Fridays

EXPERIENCE

  • Energy: 1 year (Required)

ADDITIONAL

The successful candidates must be willing to travel with occasional overnight stays.


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