Job Title: Technical Multisite Analyst
Location: Home-based / Kirkham, UK
Contract Terms: Full time
Entitlement: 25 days holiday, plus Bank Holidays

ABOUT INSPIRED PLC:

Inspired PLC is the UK’s leading energy and sustainability advisor with presence across all commercial, industrial, and public sectors. It combines the resources and influence of a publicly listed PLC with a fast moving, entrepreneurial ethos and market leading energy data management capabilities. Our purpose is to support businesses to manage their energy and water costs effectively and to help them deliver their net zero targets.

ROLE 

Reporting to the TMA Manager, to support Account Managers and the management of large consuming, estate intensive, high value clients.

  • Working collaboratively with the account manager in a customer facing role
  • Focus is on large consuming, estate intensive, high value clients
  • Attend client meetings & conference calls as required
  • Support Account Manager with various operational tasks and requirements
  • Manage various day-to-day queries for the customer raised by the customer themselves that are not
    invoice related
  • Read & comply with the company Health & Safety Policy; taking reasonable care for the H&S of
    themselves and others; co-operate with managers & other employees in fulfilling our objectives and
    statutory duties.

RESPONSIBILITIES

  • Estate management on CRM and site list (if applicable)
  • Find out information for new sites including current supplier
  • Site additions/removals to the customers group supply agreement
  • Process change of tenancy agreements
  • Assist with objections alongside the QA team to reach resolution
  • Send termination notice if required
  • Query Management
  • Reports – client specific as required
  • Siteworks – support meter site operations team with supply contracts for new connections

KEY REQUIREMENTS

  • Educated to GCSE level or equivalent, including English and Maths at least grade C or equivalent
  • Ability to stay focussed and productive when working at home
  • Excellent attention to detail
  • Excellent organisational skills

WHAT WE OFFER

  • Training and development opportunities
  • Company pension
  • Sharesave scheme
  • Life insurance

 

APPLY NOW!

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