Water Billing Service Manager (Data Analyst)

Job Title: Water Billing Service Manager (Data Analyst)
Department: Water
Location: Bromley, UK
Salary: DTE
Entitlement: 20 days holiday, plus Bank Holidays


Do you want to work for a fast-paced, dynamic and award winning business? If you really want your career to take off then we’d like you to consider joining us. At Inspired Energy, we believe that our employees are the foundation of our success. We invest in our people and provide thorough on the job training and excellent career progression opportunities. We promote a fun and welcoming environment where our employees thrive.


KEY ROLES AND RESPONSIBILITIES

The main roles and responsibilities of this role will be:

• Water invoice validation
• Maintaining systems with accurate data, e.g. meter/account numbers, tariff details etc.
• Ensuring disconnection notices and reminders are dealt with as a priority
• Answering calls from customers/suppliers and dealing with general billing enquiries
• Raising billing queries with suppliers via phone/email and following through to resolution
• Liaising with key water supplier and customer contacts and maintaining good working relationships
• Attending meetings with customers/suppliers as required
• Producing ad hoc reports as required and assisting with tender preparation


 

PREFERRED SKILLS

The successful candidates will possess the following attributes:

• Working knowledge of water industry and billing
• High level of accuracy and attention to detail
• Ability to use all Microsoft packages particularly excel
• Confident, professional telephone manner
• Ability to prioritise and manage own workload

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